With the exponential growth of content and knowledge across global organizations, pinpointing specific information isn’t easy.

Templafy’s product team offers insights into how investing in enhanced search functionality can expedite the process of locating company documents, assets and data.

Quick access to company knowledge isn’t just a convenience; it’s a critical factor driving revenue.  

So what happens when an organization’s documents and assets are buried in a labyrinth of filing systems, cloud storage, databases and apps? 

According to our Content is Everything report, 69% of employees have used Google to search for a company image or logo, and 62% say they have wasted time creating content that already exists in their organization.  

In this blog, Senior Product Manager Flemming Humlum Søgaard reveals the results of Templafy’s Search Discovery project, as we ask: What happens when we remove the traditional folder structure altogether?

What’s the problem with traditional file storage?

“Our three-month-long discovery process at Templafy has uncovered a fundamental flaw in traditional filing systems: they do not take into account the varying needs of employees across various roles and levels of experience,” explains Flemming.  

“Templafy’s search update takes a fresh approach, focusing on how employees interact with company information, by surfacing files they may not have been aware of.”  

First, let’s explore the key differences between expert vs novice users and admins v end users. 

Expert vs novice users 

“All employees need access to company knowledge, assets and insights, so they can make informed decisions, faster. Expert end users know what they are looking for, whereas novice users need to use search to explore.” 

Admins vs end users 

“Another important separation we discovered is the relationship between admins and end users. As content creators, admins have their own way of organizing information, which may not translate well to other information seekers. This impacts workflows and increases the importance of powerful search capabilities.” 

How we’re improving search capabilities

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Better search functionality is revolutionizing the way global enterprises manage large volumes of content. Get in touch to discover how Templafy can enable better content management at any complexity and scale.